In place of my regular weekly QUICKBITES newsletter, at the end of last year, I wrote about three things
I had learned the previous twelve months.
It's that time again and since the response was terrific last year, I would like to share with you another three things I've become acutely aware of this past year.
At the quiet center of the whirling change that continues to sweep our country, our industries and our businesses lies the power to connect. It is our responsibility as leaders and as employees to steadfastly move toward that still center of change--to resolutely focus our energies on connecting.
Let me explain.
For many of us working in today's uncertain marketplace there lies a huge disconnect--a chasm between today's reality and tomorrow's hope. It is this disconnect--this gap--that is destroying our productivity and profitability.
As this year closes and next year begins, it seemed an appropriate time to consider how the disconnect can be eliminated from our business environment in the following three ways.
1. Connect Strategy and Execution
I've always said, "I'll give you a dime for an idea, but a dollar if you execute that idea."
Yes, a strategy is essential to every business. Everyone needs to have a plan of where they're going. But, just as vital are the actual steps to get there. Making it happen is really what it's all about.
2. Connect Capability and Doability
Peter Drucker said, "Ninety per cent of what we call 'management' consists of making it difficult for people to get things done." By engaging our people--by giving them ownership of the process, we enable them to move beneficially (for all) from knowing to doing.
3. Connect the "You" and "I" in Communication.
Andy Grove said, "How well we communicate is determined not by how well we say things but by how well we are understood." Speak simply and clearly. Listen carefully and respectfully. Observe thoughtfully and wisely. Reconfirm politely and promptly. Break down the walls of miscommunication and build towers of cooperation and teamwork and satisfaction instead.
2005 is the perfect time to connect.
Next week my regular Quick Bites will resume with the Best Business Books of 2004. I hope you'll enjoy.
My best wishes for a New Year filled will joy, good health and peace.
Sam
P.S. If you would like a copy of last year's year-end letter send an email and I'd be happy to forward it to you.
As usual, I would be pleased to hear what you learned this year.